Purity & Certification
Is all your gold jewellery BIS hallmarked?
Yes, absolutely. We guarantee that all gold jewellery sold at TRITIKSHA carries the Bureau of Indian Standards (BIS) Hallmark. This ensures the metal's purity and fineness as stated.
Are your diamonds certified and ethically sourced?
Yes. We are committed to selling 100% conflict-free diamonds and adhere strictly to the Kimberley Process. For high-value pieces, we provide official third-party certification (e.g., GIA or IGI, where applicable) for transparency regarding the 4 Cs.
Showroom & Purchasing
Where is TRITIKSHA located?
Our showroom is located in the heart of Visakhapatnam, Andhra Pradesh: Vaisakhi Akash, Ram Nagar Road, Asilmetta, Visakhapatnam, AP 530003. Please visit our Contact Us page for a detailed map and store hours.
Do I need an appointment to visit?
No, walk-ins are always welcome during our store hours. However, we highly recommend booking a private viewing on our Contact Us page for custom design consultations or for viewing high-value bridal sets to ensure dedicated time with a specialist.
Do you accept old gold for exchange?
Yes, we offer attractive exchange and resale options for your old gold jewellery based on current market value and verifiable purity. Please visit our showroom for an accurate appraisal.
Services and Policies
Do you offer repair or cleaning services?
We offer complimentary cleaning and inspection for all TRITIKSHA pieces. Repair services are available; please bring the piece to the showroom for assessment and quotation.
What is your returns and exchange policy?
We offer a clear and fair exchange policy on all non-customized jewellery, subject to our terms and conditions (typically within 7-15 days of purchase with the original bill). Custom pieces are final sale. Full details are available in the Showroom and on our dedicated Policy page.
Can't find your answer? Contact Us Directly →